SNOW and Incident Management Training is to restore normal service operation, while minimizing impact to business operations and maintaining quality.  This training will show the aspects of creating an incident record and managing it through its lifecycle.  

Please login 10 minutes early.

To save the webinar link as a Calendar event, do the following: 1) click the ‘GO’ icon from the My Account web page; 2) click the ‘Calendar’ icon; 3) select ‘Open’ from the drop-down list on the dialogue window; and 4) click ‘Save’ on the calendar event window.