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Training Services

  • Provider Seminars and Webinars
    Provider Training Seminars and Webinars offer basic and advanced billing courses for all provider types. Seminars are held throughout California and have billing assistance service at no cost at the Claims Assistance Room (CAR). Providers are encouraged to bring their more complex billing issues and receive individual assistance from a Regional Representative. To view the training schedule and/or RSVP for training, view the Training Calendar page.
  • Regional Representatives
    The 22 Regional Representatives live and work in cities throughout California and are ready to visit providers at their office to assist with billing needs or provide training to office staff at no cost. To schedule a Regional Representative on-site visit please call the Telephone Service Center (TSC) at 1-800-541-5555 and tell the service agent you would like to be contacted by a Regional Representative.
  • Small Provider Billing Unit
    The four SPBU Specialists are dedicated to providing one-on-one, free of charge billing assistance at no cost for one year to providers who submit fewer than 100 claims lines per month and would like some extra help. For more information on how to enroll in the SPBU Billing Assistance and Training Program, call (916) 636-1275 or TSC at 1-800-541-5555.
  • eLearning and Computer Based Training
    Take on-demand eLearning and Computer Based Training in the comfort of your home or office at your own pace and time. To get started, view the eLearning and CBTs page.
  • Recorded Webinars
    If you missed any of the live webinars, view the Recorded Webinars page.

Get Started

  • First time users must create an account.
  • After logging in to the website, you will be able to RSVP for training or view eLearning tutorials.
  • Refer to the Job Aide or User Guide for detailed instructions.
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